IFB Dish Washer
Detergent, Salt etc not supplied

It is more than a month since I have asked for dishwasher detergent, salt and rinse aid. I keep wondering why I spent my hard-earned money to buy a dishwasher. A maid would have been sufficient for my needs.

Every 3-4 days I call service centre to remind them. Most of the time nobody picks up the phone and when you get them they give different numbers and ask you to try those numbers.

It is very sad that such a well known company has not bothered about customer relation. Every time an IFB personnel comes he persuades you to buy more and more goods/accessories. They frighten you saying that if you dont buy them then the machine will not last. Almost always when they bring detergent and so on, you are sure to get another product forced on you. So you not only have to keep money for the necessities you need money for the extras.

Why cant detergents, salt and rinse-aid be available in the markets? Why should a customer be forced to buy them from their service centres?

Does anyone know of other dishwasher detergents available in the market?

Company: IFB Dish Washer
Country: India
State: Tamil Nadu
City: Chennai

  <     >