IFB/ microwave & washing machine
Complain not being attended

Both my IFB micro wave and washing machine are out of order for the last 15 days. I complained to IFB complain centre 18604255678 on 5th. November for microwave and 6th. November for washing machine which is still under warranty. On 13th. one person from IFB came and after examining the microwave and intimated me that the door spring is broken and he assured me that it will be replaced on 15th. November. Till date i.e. 21st. November he has not turned up.

As regarding the washing machine the man made some adjustment and the machine started spinning and he told me that now the machine is OK. But next day when I tried to wash clothes I realised that although the machine is running but in its usual speed and then started to make a metalic sound and I immediately stopped the machine. After that I again complained and am still waiting for their man to come and attend it.

From 16th. November till date more or less everyday I have registered my complain with the above mentioned complain centre and every time I have been assured that action will be taken but nothing happened. I am at a loss and don't know how to deal with the matter. Will some one please advice me how to proceed in this matter.

Chandan Roy

chandanroy14@yahoo.com

Company: IFB/ microwave & washing machine
Country: India
State: Delhi

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