IFB - Senetor washing machine
Non supply of spares and parts (belt)

Dear sir,

I purchased one washing machine of IFB-Senetor from M/s Union Radios, Jhansi on 03.10.2011. The dealers (M/s Union Radios and AMC dealer Mr. Mubeen Khan Jhansi) of the company have not attended my complain regarding repair and maintenance of the washing machine after expiry of the AMC on 03.10.2008. As such I got the washing machine repaired from the local market. Now the dealer and representative of the company M/s Bharat have denied to supply the belt required for repairing of the washing machine which not readily available in the market. As a result my washing machine remains out of order since last one month. I made several complaint with the dealers of the company and representative of the company. None of them have responded more than one month passed. I also complained on company website on 08, 09 & 11.11.2011. But no fruitful result achieved till date. I request you to kindly intervene into the matter and take remedial action at your end.

With regards

Shyam Singh Tyagi

Mob- 09889011278

Company: IFB - Senetor washing machine
Country: India
State: Uttar Pradesh

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