IFB WASHING MACHINE
Not atteding to the complaint under warranty

I have purchased a IFB top loading washing Machine WM-TL-AW6583 6.5 KG on 28 Dec 08 from Unique Enterprises D-79 Malviya Nagar New Delhi. The Machine is under warranty for 4 years. The machine became defective on 31 Jul 10. The complaint was lodged on your call center by Unique Enterprises on 02 Aug. No action was taken by the service center at Noida to attend the Machine. i lodged the complaint again with your call center on 4 Aug 10 vide ticket no 4854996. no action was still taken by Noida Sevice center to attend the machine. I got the telephone number of noida service center & made at least 20 calls.. after hat one Mr Devi Prashad came but he did not repair the machine properly. He got the service card signed saying that if the machine does not work, he may be called again. After he leff, we we tried to operate the machine but it did did not work. We informed him imediately but he is not attedind the mahine with the pretext that we have to register the call again. I register the call again with the call center with ticket no 4904377, It has been now three days no body is attendind the machine. My House No is 1219 Sector 37 Noida. tel No 4318738/9810177129/9359844806/9311737577. Request get the Machine repaired urgently. You service Machanic talk that he prefers private calls than warranty calls since he can make money.

Company: IFB WASHING MACHINE
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

  <     >