IFB Washing Machine - Senator 6KG
Poor Servicing

The above wahing machine went out of order and I lodged complaint with IFB Service ceentre, Visakhapatnam (089139004321) on 14.8.10. The complaint was registered under Srl. No. 4937351, Code No. 1082673. On chasing the matter after few days, I was told that my complaint has been forwarded to the local Service centre, Rajamundhury - contact No. 9618933666. Fortnight passed and on repeated contacts, the Rajamundhury S/Centre, one fine morning deputed one machanic. After opening the motor and other parts of the machine, he was not able to understand, as to what is the actual fault with the machine, promissed to come back with motor and some other parts after ten days. Thereafter whenever I tried to contact them, it was not possible because their cell was mostly in switched off position. Atleast three times I got them when they promissed to send mechanic the next day with parts which did not materialise till now. The Hyderabad Office (9393157088) was contacted too on 22.9.10 and later our complaint was mailed to IFB office at Bangalore. All our efforts have gone in vain and hence this approaoch to your goodself for early redressal of our grievance.

Company: IFB Washing Machine - Senator 6KG
Country: India
State: Andhra Pradesh
City: East Godavari

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