I F B Washing Mashine ( Executive )
Complaint not being attended on AMC

We have been getting AMC for the subject machine on regular basis and the latest AMC No: 199989 valid upto 31st March. We have observed that from last 2 years the service have been detoriatiing and the level is now beyond the level that its difficult to cope up with the same. The complaint was made on 29th Sept'10 complaint No: 5187442 . We came to understand from the call centre that the same has been closed by Mr Manoj but would like to inform that no one visited to attend the same. After that we have been talking to most of the officials but all in vain. Today we have even talked to Mr Parahar (9313747709) whos has assured to attend the same but it looks like that shall also not be fruitful as the attitude developed by I F B industries is not to provide the service. There is no check on the franchise whether they are providing service or not but the company is only interested in getting profit out of AMC.

Due to defficiency of the services provided by I F B, i would request you to kindly arrange for the refund of AMC amount i.e. Rs 4170/- plus one month wage paid to maid for washing closther and Rs 20000/- as harasment charges.

The same should be passed on to I F B wiothout any notice but as a fine to ensure that other customers donot suffer in the same manner. Also kindly note that since the companies are aware that getting panalised shall take long time as such they are not even scared of consumer forum.

In view of above we would suggest to penalise I F B on the basis of thsi complaint which becomes a lesson for I F B and other companies also so that they start providing proper service.

Bajaj

Company: I F B Washing Mashine ( Executive )
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

  <     >