Lg automatic washing machine
Improper Servicing

I purchased on 10 Oct a Fully Automatic Washing Machine Model: WF-T7512HS from LG at JAIPUR. On 29 June its Spin Drive failed to operate. On 30th June I lodged a complain with their Consumer Service Center. They registered my complain vide their No RNA 120630089669. Their technician visited me on 2nd July. He removed some Calcium Deposit from the exhaust and the Spin started working but he cautioned me that the machine needs scaling and for it has to be taken to their workshop. I gave him my consent. he duly charged 340 as service charges. But again on 13 July, the spin drive failed and I lodged another complain on 13 July and LGs technician visited on 16th July and replaced the Drain Motor and billed 1650 for it. After the replacement of the Drain Motor, a new problem started and that is the water started leaking from the drain. on 22 July I again complained about this new problem consequent to the replacement of the drain motor but till to date despite repeated reminders LG has taken no action. At this stage, I feel that possibly the drain motor was unnecessarily removed. Probably the problem lies in scaling as suggested by the first technician. But at this all I want that kindly persuade LG to carryout repair work.

Company: Lg automatic washing machine
Country: India
State: Rajasthan
City: Jaipur

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