Electrolux
Damaged product

This is to inform you that myself, Vikas Pareek, bought a refrigerator from Next Retail Showroom situated at New Sanganer Road, Jaipur. I have purchased a product of Electrolux company, a refrigerator of 220 Liter worth Rs. 7543/- on June 13th. The next day, when I installed the refrigerator, I found that it was not working properly. I informed the executive (Anurag, who sold me the product) promptly informing him that refrigerator is not working properly. He told me that they will see and rectify the problems as soon as possible. Till now, (01:00 p.m. of June 17), no action has been taken in that regard from their side.

I have to suffer a lot of inconvenience due to refrigerator being not working and have to listen from my family. I feel that showroom people made a fool of me and sold me a damaged product. I am feeling harassed as nobody is taking any action on my complaint.

Now, I want to get a fresh product of the same company in exchange, as I have bought a new refrigerator and why should I get it repaired as I got to know the very next day that it is damaged and not working properly.

Please make arrangements at your earliest convenience so that I get the new refrigerator soon. It would be of great help to me and I would appreciate if any such action is taken.

Product: Electrolux 220 L Refrigerator

Bill Number: 2250200593

Bill Amount: Rs. 7543/-only.

Waiting for your prompt response.

Thanks and Regards

pareekvikas@hotmail.com

Company: Electrolux
Country: India

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