Indiatimes Shopping/ Blackberry Strom 9530 with 3G
Defective Product

I have faced some problem with the product, are as follows-

i) when I am charging my handset, it is fully current,

ii) I have been charged my handset near about 3-4 hrs in the night in switched off mode, but in the morning it shows 90% battery life remaining,

iii) I have received an unsigned invoice having a product name "touchscreen mobile" instead of "Blackberry", dated: 09/05, but my actual order placed date is 22/08 and delivery date of draft is 25/08, so how can it is possible?

iv) data cable was not respond at all in the desktop as also in the laptop, in the both system it is shows that "no device is connected",

v) there is no warranty card in the box

vi) It is a CDMA Mobile Phone, which was en-marked on the back side of it as "QUALCOMM 3G CDMA", how can it is possible in the GSM handset? But in the advertisement published on "Times of India", it was mentioned as GSM,

vii) RIM selected as default Network, all the adds-on and core application is shows as RIM,

viii) It was informed to me by a renowned owner of Mobile Shop in our city that its a case of unlocked CDMA handset i.e. lock was broken intentionally for the purpose of selling as a GSM Handset,

iv) Condition of the battery is not good enough, status of it is always reducing whether I am using or not,

I have send my product for replacement and reversed pick up was arranged by them, but today (07-11) I have received the same product without any type of repair. Further they were unable to replace my product, so still I am facing the same problems as earlier.

Company: Indiatimes Shopping/ Blackberry Strom 9530 with 3G
Country: India
State: West Bengal
City: North 24 Parganas

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