Sony
Service centers are just good for nothing

I have a sony digital camera for the past three and half years now (DSC T-100) serial no.2395791. i had given my camera to an authorised service center, SOMRU TECHNOLOGIES in DWARKA, NEW DELHI because i found some dust particles inside the LCD, hence was given to get it cleaned. i was told to collect it the next day and today when i went to collect it, i found out that the dust particles were still there and not only this., there is more dust and scratches. when asked to ARVIND (the person attending me), he replied ' we have cleaned it and nothing can be done and the only thing now is to change the LCD.

According to me it is mere dust particles which can be easily cleaned (to which arvind agreed), i had given it to an authorised service center and not any other shop because i love my camera, and this is what i get!! i paid them Rs.500.

This is seriously not expected out of a service center. The technicians should know to take care of the equipment, now there is more dust and scratches on the camera LCD and i Am really not happy with the service.

Company: Sony
Country: India

  <     >