Indiatimes Shopping
Poor service of indiatimes shopping

Sir

I wish to bring the following fatcs to your knowledge

That I had booked one hybrid business phone on 12th april via order number 201004120849461 and paid immediate payment via credit card was told that phone will be delivered in maximum of 13 days. On not hearing from you end I made several calls and on 27 april a new complain nymber was given 238550 stating that my problem will be resolved within 5 days. Agin after 5 days on not hearing from you I made a call and on 5th May on my enquiry I was told that as there is no courier delivery in my area the order was canclled and amount refunded. Subsequently I got a call from courier company on 10 may that they wish to collect cheque for my order for times internet.

Now I wish to higlight the fact that

1.howcome there is no courier delivery in major city like lucknow?

2. If there is no courier services than how was my cheques supposed to be picked up after one month of order palcing?

3. Why I was never intimated on delay of delivery

4. Why order was booked when there is no delivery in lucknow?

5. Why my order was canclled and I was not intimated even after 5 days.

6. I made atleast 10 call of several minute duration and had to bear on account of your poor services, face mental trauma and spend lot of time energy and resources on account of your poor services and who will compensate for this?

Hoping for quick relief

Vidhu Shekhar chandola

9415027745

Lucknow

Company: Indiatimes Shopping
Country: India
State: Uttar Pradesh

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