India Times Shopping
Non receipt of payment on return of faulty mobile

I have purchased one mobile from Indiatimes Shopping which is having dual SIM facility an dual camera for Rs.3, 689/- (Rupee Three Thousand Six Hundred Eighty Nine Only) with the order No.201104011104263.

I cancelled the order because that mobile was now showing any range in my office for any service provider, whereas another mobile was providing the service using the same SIM.

Another problem is that that moble was not showing caller ID's name which was stored in the mobile. Hence, I have cancelled the order and returned back the mobile to the company on 26/4 from Mumbai with all accessories. The said mobile was received to the company on 27/4 but till date I have not received my money back.

It is a case of cheating the people by selling unbranded cheap mobiles by such a big company.

My complaint is that

1) they are not having any showrooms for showing the product.

2) The products which they sold are not the branded one.

3) They are taking cash while purchase of product.

4) After cancellation the procedure to return the product and getting money back of faulty products is very tedious.

5) They are taking hell of a time to return the money back after return the total product as it is.

6) They are returning the amount in DD instead of cash, but they are taking the cash from customers.

I hope you will consider my case sympathetically.

Company: India Times Shopping
Country: India
State: Maharashtra
City: Mumbai Suburban

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