Indiatimes Shopping
Wrong commitment given

My order code number is 201006101326561

i wanted to buy nikon coolpixl20 and somehow ended up buying sony dsc2000. indiatimes staff sujith gave wrong commitment to me, and then i immdiately realised after disconnecting the call thats its wrong info given to me. i immediately called to cancell the product and buy another one in exchange to the same.

but the customer service given was horrible and advised me past 6days yes it wil be cancelled it wil be cancelled. today told me no it cannot be cancelled.

the supervisor amit kumar also gave wrong information.

the website says it can get cancelled within 24hrs and yet they did not cancell the same. whereas i called immidiately i purchased the same.

they have taken my money and not ready to help me..

i want you to take action and request to help me cancel the same. i m agreeing to buy another one.

i see so many conusmer complaints done regards to this company therefore i look forward to hear from u..

Company: Indiatimes Shopping
Country: India
State: Maharashtra
City: Thane

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