Airtel Prepaid
Wrong debits from balances
- 01-26-2010
- 140
Electronics and household app.
I am having a prepaid connection of Airtel lifetime (9867461803) usually having a balance of Rs.100 & more having full talkrime. I am having a model of Nokia - 3315 having no other facility than receiving and diallinmg a no. Company's customer care service centres are sending promotional messages and in case of no reply automaticaaly activates the service and keeps on debiting the amount from the customer's account. There are many other users who like me are only using the mobiles for their necessity amd not for the value added services. The company is cheating the customers by debiting the amounts from customers accounts.
I think that company is cheating their innocent customers who don't know about value added services and don't require it by activating on their mobiles and charging for the same
Company: Airtel Prepaid
Country: India