Samsung
Pathetic after sale service

Dear sir this is in regards to my samsung wndow airconditioner bought few years back... suddenly the compressor has stopped working.. & i called up samsung toll free number 1800110011 and was registered with a complaint number 8414471120 on 13th april and as promised by your consumer executive that an engineer will visit my place in 24 hours.. till 16th april there was no response to my complaint and hence i called up the customer care number again... the consumer executive told that they were sorry for the delay and that he will send a reminder again. and the engineer will visit my place by evening 8 p.m. still there was no response...

then i called up again... the same answer was again given by an employee and now its been almost a week still there is no response... neither did i get any call from the company.. i would like you to kindly look up to the matter as i have been facing a lot of problem due to this... for further details contact me at:

akansha bansal

email id: ashu_2692@rediffmail.com

mobile no: 919415432541

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Company: Samsung
Country: India

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