Bharti Airtel India
Non Refund of payment

Dear Sir,

Myself Babu Naidu from ahmedabad, & my sim number is 9998843938, since january hello tune has been automatically activated on my sim which i didnot knew, and on 26 or 28 th jan' Rs. 30/- has been deducted from my account towards this service, against this i made a telephonic complaint on 8th or 9th march on ur customer care number i.e. 121, and the custmer care representative had informed me that by mistake it has been automatically activated, company shall refund ur payment, the said service has been unsubcribed from ur end and confirmed me by sms on 9/03/08. But then after having made several reminders till date i could not get bac my deducted amount Rs. 30/-

Today on 31.03. when i contacted at ur customer care department, Mr. Darshan Shah (Supervisor) and MR. Divyansh, has given me very rough answers, and behaved very very badly, answering me that u will not get ur refund, even mr, Darshan Shah told me that u can do whatever u can, but u may not be refunded. A giant organisation whose executives behave like this only for Rs, 30/- with ur customers, then what about ur reputations. I hv been continously trying for my refund, but all ur executive has been answering me that u may get refund with in 24 hrs, but 24 days has been passed, finally this type of bad experience, Please look at all the previous conversation if recorded by u, what ur executives has committed to me. If they hav initially told me that u may not get the refund, than i may not kept on calling you. But having made several reminders and false commitements by ur executives, it is very amazing to have such response from ur end. I would like to state that i hv two more connection in same name numbers are 9898574061 & 9898054061, u can check my records if needed. Both this numbers are post paid. I would like to hv ur positive reponse & ur responsiblity towards ur customers.

If ur response towards ur customers continueses like this than i shall hav to think whether to continue ur services on my other two numbers,

Thanking You

Babu naidu

ahmedabad

Company: Bharti Airtel India
Country: India
Site: www.airtel.in

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