Braintone
Cheating with warranty service

I've purchased an InFocus projector from Braintone, and just after 3 months of strictly-home use a problem of image flickering appeared. I didn't worry - I knew it's still on warranty which is 2 years, so I brought it back to Braintone.

It took 3 weeks for them to tell me that it's impossible to fix it, that something is wrong with the power circuit (how did it work then? it was just image flickering (colors problem) but the rest was fine), and warranty doesn't cover so I must pay 70% of the original price.

After some bargaining they went down to 50% of the original price, and I paid it... But I will never buy again from Braintone

Company: Braintone
Country: India
Site: braintoneindia.com

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