Reliance GSM Mobile
Unauthorized deduction from prepaid balance

Reliance Communications is deducting nearly Rs 30.00 from my Reliance prepaid GSM mobile balance every week or ten days. RCOM also charges for incoming calls and deduct Rs 5.00 for one SMS randomly. No pattern is formed. Their customer complaint do not agree for anything. When I lodge written compliant, RCOM do credit the money back to my balance some times, but not always. This highly unethical activity is being done consciously, and DOT/TRAI should do something to protect interest of customers.

Company: Reliance GSM Mobile
Country: India

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