Kenstar
Kenstar Washing Machine

I had bought a Kenstar Fully Automatic Washing Machine 10 months back. But from day 1 the washing machine has been giving some problems or the other. The very second day after I bought it, there was some issue with the motor belt. Instead of replacing the part the service person came and just did a temporary fix. But somehow I has been working since then. The most recent problem started a month back. The washing machine sensor which stops the water coming from the pipe and starts washing got damaged. I registered a complaint and the service person came and said he will replace the part. The complaint was registered on 19th July. Its been one month now and the service centre still says that the part is out of stock. But all other private service centres have the same part readily available. My product is still under warranty. I believe they are doing this just because they don't want to replace the part for free. I have made numerous calls but nothing has happened so far.

Company: Kenstar
Country: India
State: Tamil Nadu
City: Chennai

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