Ken star
Cooling not happeing

Dear Sir/Ma’m

I have purchased refrigerator (KEN 175PR 175SLTS) from dealer Danam Sales Center, 78 Kamaraj Salai.. on 12-Apr-08.

I have logged the complaint for the reason not cooling to the Sree Susmee Electronics, at 29-Apr-11. The service vendor said he has to replace the replaced the compressor [as its not working] its in Warranty period but I have to pay for refill the gas charge Rs 1600.00.

Before this complain my refrigerator has been repaired more than three time with same problem, I have spend 3000.00 till date….

If the compressor is not working its not my fault company has to replace the same and refill the gas as already I have spend above for three time repair…..its company fault only the compressor is not working I can not pay for gas…..

I request you to please look in to the matter, and please solve my problem at the earliest. I am being harassed for the service from 5.8.2010.

please look in to the matter urgently.

Regards

Sarfaraz

Company: Ken star
Country: India
State: Puducherry

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