Kent Ro
Hopeless state ofr after sales service

Pathetic aftersales service.

the service mechanics are trying to make money by selling parts in personal capacity/

they take a part for replacement under AMC, and bring it back after 10 days to say that, it is not theirs and that we can buy a new one at a price to be paid to the service boy.

after re-installing the machine and changing parts worth more than rs.4000/= and taking an AMC, the company is unable to make the machine operate. everytime a mechanic comes, takes away or replaces a part, asks for money/personal selling of parts-when compaining to the company, no one bothers to take action.

How can responsible citizens like Hema Malini, endorse such a product, that also something related so importantly to human health?

Would the consumer forum wake up and take note and action?

CC: Times of India / DNA / Business Line / Economic Times

Company: Kent Ro
Country: India
State: Maharashtra
City: Mumbai City

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