KENT RO SYSTEM LTD
VERY POOR SERVICE
- 05-31-2011
- 129
Electronics and household app.
TO KENT RO SYSTEMS,
WE HAD PURCHASED KENT RO SYSTEM FOUR YEARS BACK AND SINCE THEN WE HAVE TAKEN AMC OF THE SYSTEM. BUT FROM LAST YEAR THE SERVICE IS VERY POOR WHEN EVER A COMPLAINT IS MADE IT TAKE 2/3 DAYS FOR THE PERSON TO VISIT AND ALWAYS WILL BE SHORT OF PARTS FOR WHICH CUSTOMER HAS TO SUFFER FOR ANOTHER FEW MORE DAYS. FROM LAST FEW TIMES OUR COMPLAINTS REGARDING MOTOR ALWAYS WAS REPLACED WITH SOME OLD OR REWINDED MOTOR AND MAKING SAME EXCUSE "NOT IN STOCK".
TODAY OUR WATER WHEN CHECKED TDM WAS 400 PLUS AFTER TREATMENT OF KENT RO SYSTEM BUT BECAUSE THERE WAS NO SPARE MOTOR WE BEEN ASKED TO SUFFER FOR NEXT FEW DAYS AS OR WHEN MOTOR WILL COME THEN ONLY THEY WILL CHANGE IT
I THINK JUST BECAUSE WE HAVE ALREADY PAID FOR SERVICE FOR ONE FULL YEAR THE COMPANY IS TAKING US FOR A RIDE.
IF WE DONT HAVE AMC AND WAS SUPPOSE TO PAY IN CASH FOR REPLACEMENT OF THE PART THEN EVERY THING IS AVAILABLE
OUR CASH RECIEP NO 27069 OF KENT RO SYSTEMS LTD CORPORATE OFFICE A 2 SEC 59 NOIDA 201309 MADE ON 19-7 BY MR RAVINDER YADAV CODE NO 3185
MY CONTACT NO IS 91 9810059575 SAXENA
HOPE NOW ISSUE WILL BE TAKEN CARE OF BY KENT RO SYSTEMS
Company: KENT RO SYSTEM LTD
Country: India
State: Haryana
City: Gurgaon