Kohinoor Televideo Pvt.Ltd
Defective Refrigerato
- 12-07-2011
- 316
Electronics and household app.
Hi,
We have purchased Samsung Refrigerator from Kohinoor Televideo Pvt Ltd
(Dadar East) below
are the details...
Model No.: FFRT32BDPR
Capacity : 315 Lires
Voucher No.: ORD2024831
Purchase Date : 05-Dec
Since we have purchased the refrigerator we are getting strange noises
from it. Noise
that comes out are like explosions. My Mom who works in the kitchen
get horrified with
the noise. Yesterday night we saw fire ball from the back side of the
refrigerator.
We have called up Samsung Customer service helpdesk around 30 times.
They had send their
engineers 7 times to inspect the refrigerator and they had agreed that
this
refrigerator needs to be replaced. After this they are not responding
if we ask when the
refrigerator would be replaced. These all things are going on since
more than 6 months.
We demand complete REFUND of our MONEY.
We have contacted Kohinoor Televieo people Azmat, Deepali and Danish.
Danish keeps on telling that we will replace replace it and nothing has happened since 6 months.
Thanks,
Zahir
Cell#: 9769622658
Company: Kohinoor Televideo Pvt.Ltd
Country: India
State: Maharashtra
City: Mumbai Suburban