Koroyo
Late delivery and AC's not being replaced

Dear sir,

This is to bring into your notice that i Mr. Ajinder Pal Singh partner of Ajanta Associates had purchased two window AC's an 8 split AC's for my hotel METRO INN.I did my payment through cheque on 1/03/10.Your staff had promissed me to place my order within 2 days, but after two days when I called they said that they cant provide us the AC's within a few days. Then I called up Mr. Jha from Calcutta whose mobile no. is 09330608445 and contacted him and told him the matter. Then after that on 7/03 we received two window AC's with bill number T22/6499 and after calling them so many times on 19/03/10 we received 8 split Ac's with bill number T44/4138.After few days those 2 split AC's didnt work on account of this i called Mr Vinay with phone no. 9839338636 who is the maintance head of Koryo in lucknow. After calling them so many times the result was the same they paid no heed into the matter an there was no strict action taken. Then I submitted a complaint in your customer care service and my complaint no. was AC21429 but again nothing happend. Till date 29/02/10 those 2 AC's are not working an please this a humble request to you that please change those air conditioners so that our work can also carry on.

Thanking you

yours sincerely

A.P. Singh

mob no--09452269117

Company: Koroyo
Country: India
State: Uttar Pradesh

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