Koryo
Microwave complaint pending 36 days in warranty period

I purchased microwave of koryo make from big bazar in EDM on 24-10-10.it is under warranty. it is not working since 6 sept 11. I registered the complaint at the service centre. compaint no 291123. it has not been repaired as yet . the people attending the call including Mr. Manjeet and Mr neeraj feel concerned and assure it will be done soon but it has not been repaired as yet. I am afraid that they are wasting time so that period of warranty is over on 24 oct. will they repair it or not. even if they repair will they extend the period of warranty by the no of days they have taken to repair.since the time taken to repair is going to be between 36days to48 days if they repair during the warranty period.

i am afraid that they may repair with parts which will last for a few days so that the date of warranty is crossed somehow.

i request official in responsible position i9n koryo and big bazar intervenes and ensure that the part which is out of order ir replaced by a new part so that the equipment works for the normal life of the equipment. a telephone call will be appreciated at 9810845793

Company: Koryo
Country: India
State: Uttar Pradesh

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