KORYO ELECTRONICS
Worst customer care deptt
- 11-01-2011
- 33
Electronics and household app.
Hi,
I watch your show regularly and appreciate your help which you are providing to people. It such a great job which you are doing.
I also need your assistance as around 2 yrs back i bought a vacuum cleaner of Koryo Electronics from Big Bazaar (EDM mall Kaushambi Gzb) but unfortunately around 6 months back i lost the dust bag of my V.C. I contacted so many times to Koryo customer care deptt. and asked for new bag but every time they provide me their local service center's no. in Faridabad and never give me any request or complaint no. even I asked every time and their service center people neither provide me my bag nor respond properly. They just tell me every time that we are forwarding your request to our Head quarter and will contact you within 2-3 days but till date I have not received any single call from them.
Big bazaar is also cheating their customers to sell such products which customer service is so bad and after sell they do not take any responsibility.
Please help me get rid out of this as due to unavailability of dust bad my Vacuum cleaner is totally wastage for me.
V.C. model no. KVC-120 (1200 watt)
Suraj Singh
C-548, Chawla Colony Ballabgarh
Faridabad Haryana 121004
Near Olympia health club.
mail. surajsingh.1982@yahoo.co.in / suraj.singh@relianceada.com
Mobile. 9310277435
Company: KORYO ELECTRONICS
Country: India
State: Haryana
City: Faridabad