Koryo Microwave KMC2122
Service Related

I have taken the KORYO Microwave Owen KMC 2122 from BIG BAZAR in the month of March. Since the purchase of Owen i am facing problem (Owen stops after 3~4 minutes) and service engineer visited 2~3 times for the same issue and doesn't resolve. In the month of January 21st 2012 i have agian complaint for the same issue and engineer visited and after verification he said there is some problem with the PCB and needs to be replaced. From 21-01 to till date (08-03) there is no response from KORYO for replacing the PCB. I have made around 100 calls to the KORYO Customer Care & Service Center and everytime they say the PCB is not available and it will be done in this week. After so much following up with KORYO Customer Care & Service Center. I went to BIG BAZAR from where i have purchased the OWEN. There i met the staff and they said it will be done in 2 days. I waited for 2 days and then called the BIG BAZAR staff and again they said 3 more days and i waited for 3 more days. After 3rd day i called again and finally they say the Service team is not answering the call.

I am totally FEDUP with KORYO SERVICE. Please help me post this complaint to BIG BAZAR and also the people should aware of KORYO SERVICE. Please do the needful... Thanks MERAJ. Phone: 9246308040.

Company: Koryo Microwave KMC2122
Country: India
State: Andhra Pradesh
City: Hyderabad

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