16 gb spy pen
Defective piece not replaced

Sir,

I had ordered a 16 GB Spy pen camera from NAAPTOL. The product was delivered on "cash on delivery" terms. I was supposed to pay before opening the consignment thus giving me no chance to verify the product. The product was found defective. I called up NAAPTOL and they SMSed me the address to courier back and the courier agency who would carry it without charging me. The said courier agency didnot recveive without charges. I called up NAAPTOL, they confirmed me & told to visit after 24 hours. This happened 3 times over a period of 7 days and then I had to courier it back at my cost. Its 10 days by now and there are no information of the same. They have no idea when called up on their provided nos. All mails are remaining uresponded.

Kindly help

Biswajit Rath

9437049580

Company: 16 gb spy pen
Country: India
State: Orissa
City: Khordha

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