Lava international mobiles ltd
Handset Changed

Respected Sir/Madam,

I bought lava B8 Mobile IMEI No. 910549500240754 from Sankat Mochan Mobiles on 25/03 from Sriram Tower Ashok Marg Lucknow. from Past some days I was facing some network issue in mobile so I went to lava service center C-4 LDA Complex Vivek Khand Gomti Nagar Lucknow- 226010 Ph. 05224011511, 9506990000 on 09/03 and they told me some problem with my Phone's PFC for that i have to submit my handset for repairing. I did & taken receipt of the same because phone was in warranty period. Yesterday i.e., 26/03 I called them and they said your phone has been repaired please collect it but they were returning some other scratched and laminated phone which was not mine & they swapped my IMEI No. also. I said the same but they are not ready to admit it. I have receipt mentioning condition of handset where all tick marked on NO. So i didn't accepted the same and ask for raising complain they given me some Mr. Pushpendra's No. Technical Engineer 07607778942 but he is not picking up phone it is total fraud going on here no honesty. I also wrote you a mail but no response. It is very bad experience with Lava mobile.

ASC Name: Popular Store

ASC Add: C-4, LDA Complex, Vivek Khand Gomti Nagar Lucknow

Phone No.: 0522-4011511, 9506990000

Request you to kindly do the needful & take favourable action against them.

Thanks,

Anuj Kr. Dwivedi

Ph. 09044833618

Company: Lava international mobiles ltd
Country: India
State: Uttar Pradesh
City: Lucknow

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