Letsbuy.com
Missing parts and package on delivery

I placed an order at Letsbuy.com. Order number LSB-719873. The offer was for an LG 32 inch TV along with a free Reliance DTH. The TV was delievered on time on the 23rd of December but the tv stand was missing. I called Letsbuy and they said I need to contact LG. I called LG and they said I need to call a local LG service center in my locale. I called them up and they said the part that is missing does not have a product code and it is something that can't be ordered.

I then emailed Letsbuy and LG on Jan 15th, asking them what can be done for this, no response so far from letsbuy. I did get a call from LG though, and they were helpful in suggesting that I mount the TV to the wall but ordering for a new stand will take time and also I need to pay for it.

So far no contact from letsbuy at all regarding the missing part or the Reliance DTH that was promised during purchase.

Company: Letsbuy.com
Country: India
State: Tamil Nadu

  <     >