LG/AC
Regarding service of AC from LG Authourised Service Centre

I am using LG airconditioner from last 5 years, Model LWA18G2RDI, but from the day it was installed I have faced one or the other problems. I am residing at Shastri Nagar, earlier we use to have service from LG Tri nagar Service centre but there also I have faced problems in one way or the other. Recently I had made a complaint to the Toll free number, and they have given COMPAC Airconditioners as their Authourised Service centre. But the problem still persists. The service guys have visited my place on 4.05.2011 and told me that the gas has leaked and it needs tobe refilled. They took away the airconditioner 0n 5.05.2011 vide work order no.278 dt 5.5.11 with the assurance that it would be returned back on 7.5.11. But till Sunday morning (8.5.11) no cmmunication was done by the service centre. On my call to the complaint cell, Mrs. Pooja, responded that in a short time I will recieve a call from the service centre. Mr. Jatin called up and told me that there was a rush at service centre that is why there was delay and I will receieve the AC in the evening. In the evening Mr. Dabas from COMPAC Airconditioners, called up and said that there was a fault in coils and they need to be repaired. From last 4 days no fault was there, suddenly this cooked up, now I am not able to believe What is the actually fault? Whom Has to be Believed. On calling Mr. Dabas, he is telling he doesnot know How is Mr. Jatin. I am in confusion, what the hell is going on. Can somebody guide me. thanks in advance.

Company: LG/AC
Country: India
State: Delhi
City: North West Delhi

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