LG
Complaint not attended till 1 month

I filed a complaint for my washing machine on 3rd march. I was told that drum of machine is to be replaced. Till today i.e. 6th april it is not replaced as part is not available. I also have a a.m.c. with them. Every time i call at customer care they issue me a new complaint no. & cancel my earlier complaint. At service center most of the time phone is not answered or i have been told that they will call me in sometime to tell the status of my complaint but they never call back. I had naver seen such bad after sale service in my lifetime. Its not only washing machine for air conditioner also we are not even given 3 free services of 1st year which were promised.

Company: LG
Country: India
State: Maharashtra
City: Thane

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