LG
Poor Service

This is Shlok Jalan here and my washing maching needs to be repaired. I made request for repair on 13th Jan and was promised repair within 24 hours. Inspite of 10 calls after and 72 hours no one turned up for repair till now. Still the same old answer " sir somebody will get in touch with you within 24 hours."

I am disgusted and irritated..with LG service. I have even spoken to ASM (91 999 907 4013) and another Guy Mr. Utsav whose response was since we have backlog we have not sent the technician. Not sure how to go about it becuase most of the people are rude, ignorant and outright liars who do not know even how to talk with their customer. Area Services manager (ASM) insists on calling me "Boss" inspite of being told repeateadly that my name is Shlok and not "BOSS".

Regards,

Shlok Jalan

Sec -56

Gurgaon

91 956 089 3096

Company: LG
Country: India
State: Haryana
City: Gurgaon

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