LG
LG Services

Hi,

I bought LG television, LG refrigerator, LG DVD player, LG washing Machine and LG microwave owen.

The customer case services provide for each of these electronice appliance SUCKS big time. I am so pissed off from the customer service provided by LG that I have decided that I will never ever buy any LG item.

The most recent issues has been with a service request for LG washing machine. As per the customer care the SLA is 25 hours but it has been 4 days that we have been following the LG people. The service engineers are such big &&(*& holes that first of all they take time for coming the next day and never show up and when you call up and ask why he didn't show up, he denied committing any such time. They will tell someone will call you and come and then suddenly in your office you will get a call that I am coming in an hour. I mean what are these guys thinking they are the only busy people in this world and we will wait for them all throughout the day and whenever they confirm we would greet them with like a celebrity.

I will never ever buy a LG product and will recommend anyone else to do so. LG is undermining the power of customer feedback.

Manish

Company: LG
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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