LG
Not attending repai
- 02-23-2011
- 202
Electronics and household app.
To,
The Managing director,
The LG Corporation India.
Sir,
I am a customer from Mangalore, Karnataka state, India. My Television is not getting switch on since19/02. I called your customer care No. 1800 1809999 on21/02 at 12:00 hrs. They told within 2 hours their technical staff will call and fix appoint ment for repair & within 24 Hours TV will be repaired. They have given No: RNA 221059455 for complaint. Upto evening 18:00 no body contacted me for appointment. So I called at 18:00 same No. nobody was responding to the call. Then again I called the No. on 22/02 at 11:00 hrs. they told will remind to technical staff, and will be attended today. Since today 23/02 no response from your end. No body even contacted till today.
I never expected this kind of product support from your end. To get reapir TV I have to leave my all work and fall behind you. This is your service in heart of the city in corporation town!
So kindly do the needful at the earliest.
From
Raghavendra C S
“VASUDHA”, D. No. 3-103/2 (2)
Premanagar, Bajjodi road,
Mangalore.
Cell: 94480 10022
Copy to;
1.Consumer redressal forum Mangalore.
2. Consumer redressal forum Bangalore.
Company: LG
Country: India
State: Karnataka