LG
After Sales Service

I had purchased LG32 inch (Jazz) LCD TV a couple of years back.. last November it stopped working, the engineer visited and changed the power supply board and said the warranty of the board was for 3 month.. Now exactly 6 months down the line the board failed.. I registered a complaint with customer care on June 12, the engineer visited our place and said he will return with the board... Today is June 23, I am still waiting.. Called up customer care for escalation.. all I get is a "Sorry Sir" in the most apologetic voice, but no follow-up after that...

If any LG personal is reading this then the request ID is RNA 110612089291 and they can confirm this.

Sorry to reiterate, but LG after sales is not apt... readers kindly note this.

Siva

Company: LG
Country: India
State: Maharashtra

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