LG
Poor Service

The complaint reference is RNA 110623018910. We have originally logged in the complain on 23rd June.

The engineer visited our residence and identified Gas Leakage as the issue and committed to have the Gas filled by 24th June Morning

Unfortunately nobody turned up. We have done multiple follow ups with customer care since then

On 25th June we contacted your CCO Ms Nikita Lohia (9811354152) and was reassured that the gas will be filled on Sat

We were also contacted by your head office on Sat 25th June by Mr Srikant (0120-2323406) reassuring that the gas will be filled on Sat itself

Unfortunately nobody turned up.

On 26th June we were contacted by Mr Pradeep (7838651619) assuring that the gas will be filled on 27th June between 11 to 12 in the morning

Unfortunately nobody turned up. Finally when Mr Pradeep was contacted again he again took the details of the entire case and gave us the number of Mr Saifi (7838651688) for fixing up a time for filling the gas

Now Mr Saifi says the gas will be filled up today 27th Junebetween 4 to 5 P.M

God knows if it will happen today

We have paid LG AMC charges and in return LG harasses us with the above experience.

The refrigerator is hardly three years old and the gas leakage has occured thrice. LG is poor in products and customer service and our entire colony of Noida is ready to boycott them

Company: LG
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

  <     >