LG
Delay in washing machine installation

I am Ajit Funde. I have purchased LG front load washing machine from Maharashtra Electronics, Tilak Road, Pune.

While purchasing this machine I had query to the sales man regarding water pressure and he suggested me that water flow coming from the bathroom tank will be ok for this machine to operate. If it doesn’t work then company person will make necessary arrangement. And that is why I purchased this machine on 23rd August.

After that when your person came for installation he suggested to have power point since it is a heavy duty machine.

And at the same time he told that water pressure is less but it will work and you will require more time for washing. Which was ok for us.

Now today your person again came for installation and telling us that machine won’t work because of low water pressure. When I asked him to do necessary piping, he refused.

I am really frustrated with the dealer / technician and product itself. How the representatives of the company like LG can be so illiterate? And having poor knowledge of their own product. Or are they just cheating customers to sale the product and earn the money.

Can anyone please take responsibility to make run this machine or at least take back the machine and return my money.

Waiting the action very soon rather that reply to this mail.

Company: LG
Country: India
State: Maharashtra
City: Pune

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