LG
Got Cheated

Hi,

This posting is to Alert all my People of India to be careful before buying LG products.i would like to share a very bitter experience with LG.I purchased a 42 Inch LCD model 42LK450.To be my mistake i did not even recongnised the product which i got was already a damaged piece in the box. I selected the model from the display in the showroom and after payment they have given me Sealed piece, till 4 days i did not open the piece just a blind trust on the company and showroom. Later LG technician came to fix the LCD and he charged me 2500INR and when he opened the box and the fitting is done he tried to Play it but the screen (display) is internally damaged one. So surprised and shock to see. Same day i made a call to LG customer care to avail the warranty given to me but the Engineer by name Nagesh came to my place and he checked and told me that it will not be covered in Warranty. And to change the display he asked me to pay more 20000INR.So frustrating and hopeless people. I still managed and was ready to replace as there was no option left for me. I send the LCD to LG service centre in Ameerpet opposite to Vijaya Diagnostic Centre, Trust me guys i never saw such a Lazy group. I was told it will be replaced in 2 days and it took 20 days for them to repair and they charged me 24000INR.Trust me i dont have any option left just to take out my frustration i am writing this so that no indian should go through the bitterness and i was so upset that in my life time i will never ever buy a single product of LG.When ever i tried to call the customer service in Ameerpet they are so rude. no proper communications, non cooperative, non management. Trust me i request not to ever go to that LG Service Centre in Ameerpet...

Company: LG
Country: India
State: Andhra Pradesh
City: Hyderabad

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