LG
No response inspite of repeated reminders

I have registered a complain for change of outer body of my LG Top loading fully automatic washing machine at LG customer care no. Date of complain was 14 July and complain no.is: RNA120714066648. On 16 July a representative from LG service center, sector 63 visited for assessing damage and told that the machine has to be sent to the service center in sector 63 for repair and for which will pick it up from my residence.(Which is just one kilometer away) and the repair work will take 4-5 days. Since then I have been calling people at the service center (phone no: 0120 4177550) but the machine has not yet been picked up. LG claims that under its 211 service the response to complain is given within 2 days but seems their this claim is fake. Every time I call up the service center I am assured that the washing machine will be picked up in within 24 hrs but 6 days have gone and nothing has happened. PLEASE HELP.

Vatsala Tiwari

Company: LG
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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