LG Electronics
Low-quality Goods, Life's not Good

Bombay, India July 05

Life's not Good. LG is a sub-standard seller out to make a quick buck and ruin your peace. Buyer Beware.

I purchased LG Cookie Plus Mobile Phone Model# GS 500v on July 04 (TWO DAYS AGO) around 1830hrs for Rs 7800=00 cash from the retail outlet:

ANUPAM STATIONERY SUPERSTORE located at

1st Floor, Sai Shopping Mall,

S.V.Road,

Opp. Railway Station,

Borivli (West),

Bombay- 400092,

Maharashtra, India (Tel# 91 22 28996847 / 91 22 28996848. Telefax# 91 22 28989843

email: info@anupamsuperstore.com web-address: anupamsuperstore.com)

Cash Memo cum Warranty Receipt No.: 13579 dated 04/07

Signatory on Cash Memo = Mr Pravin

The Technical Specs of the phone are:

Model = GS500v

Date of Mfg. (Month & Year) = 05

IMEI = 359742-03-072764-2

Serial No. = 005KPED072764

The battery is spurious. My phone conked off and was dead today morning when I got up. Restart showed LOW BATTERY!!! I had charged the phone 100% yesterday afternoon. No calls were made. I charged the phone today around 8.00 am.By 9.00 am the battery showed 61%.

Obvious that the battery is the culprit, I called the retail store where I purchased. The storeman asked me to come to his shop. Hell! I don't have the time to do that. I told him that. He said he also does not have the time and hung up.

I called the LG Customer Care number 1800-180-9999 FOUR TIMES. Spoke to Javed, Monica, Amitabh, Shah Rukh, Aamir, Salman, Ranbir... Monica asked me to call Rajiv K. Shah in Bombay on 91 93236-90403. Called him. He heard me. Promised to call back and ensured my Life will be Good. No call returned until I am writing this story to tell the world to be aware. I am not going to call any Tom, Dick, Harry, Cleopatra and waste further money.

One thing I am certain: I will have to start running now to get my problem redressed. It always happens like this here in this banana republic. Complaints to the Police, filing a case in the Courts are simply a waste of time, money, energy and a great insult to one's dignity. Nothing moves and apparently no justice is done. Business houses take advantage of the loopholes and sub-standard practices operating here.

The only option if I am harrassed further will be to prove that the Sword is mightier than the Pen.

This communique goes online on Facebook with no liability of defamation as my imputations are factual after 24 hours if my grievances are not addressed or deliberately ignored, please note. (This matter has been posted on Facebook since nobody responded. It will also be posted on professional network sites and other social sites)

Buyer Beware. The malpractice will stop when the buying stops.

Truly,

Venkatesh Naidu

91 99200-13299

Bombay, India

Company: LG Electronics
Country: India
State: Maharashtra

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