LG Electronics
Not attended for installation and demo
- 11-07-2011
- 347
Electronics and household app.
Fully automated Washing Machine was purchased on 01.11.2011 from Khosla Electronics Pvt. Ltd, Garia vide cash memo no. GA/18623.
-For installation and demo, contact on phone-18001809999 on 05.11.2011. No given: RNA111105056162. Nobody attended for service. Contact again on 6th, 7th Nov. Still nobody attended. They promised that within 24 hours, engineer will attend but in vain. Other jobs cancelled and wait for their engineer for 6th, 7th full day. Contact with their local service centre-South & services, Ph- 033 2465 2727/28 at around 11 hrs and at last at afternoon. Initially they talked and lateron nobody lifted the phone whereas in the morning they told at any time engineer will attend. All false information.
-It is unfortunate, installation and demo is a part of purchase amount whereas this service shows their negligence and betray service contract.
Company: LG Electronics
Country: India
State: West Bengal
City: South 24 Parganas