LG Electronics
AC NOT COOLING

Respected Sir/Madam,

My name is Nitesh Gupta and i been a customer from last 5years facing a problem regarding AC not working which lg technicians tell regarding its capacitor change which is not at all looked by them.

I am unhappy with the service of lg as the they took appointment for Monday, told me they will reach in 30 minutes which was not done and after doing calling to them when they are coming replied just 10 minutes and this tooked upto 4 hours delays and that to person who came tell lies regarding his name as Mr. Naushad rather than i came to know that his name was Mr. Imran. the Shree electronics is a forge company who send a person who tell their representative to tell another name to customer. And after talking to service center Mr. Sameer told within 48-72 hours your work will be completed and next day as i called Shree electronics regarding asking Mr. Villas put my call on hold after asking my name this done for thrice and not received my phone.

The station is same now which happened! year ago and which took 4months to resolve it.

now today on 6th april mr. abdul came from lg to replace capacitor and told about new problem of motor as the shree electronic does not have well know about any product problem so why do they send their technicians??? after talking with Mr. Neelesh who is ABG of navi-mumbai head and satisy me that work will be completed which is not done.

My complaint id: RNA 120326076955 dt. 26-03

reminder 2 dt. 28-03

reminder 3 dt. 31-03

Nitesh Gupta 09870501001 / 09768997520

niteshgupta1990@gmail.com

nitesh@hiteshmechanical.com

Sector-06, airoli, navi mumbai.

Company: LG Electronics
Country: India
State: Maharashtra
City: Mumbai Suburban

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