LG GW 620 Cell phone
Defect Device

I had purchased the above handset from one of your distributor Anupam Stationery Superstore Pvt. Ltd on 17th July herein referred to as Seller

Right from beginning the handset has not been in good working condition. When we informed Seller about the same they told we need to change our Sim card as it is compatible with new SIM card. We changed the same

Still handset was not functioning to which when addressed to the Seller they informed us that we have to get software upgraded from LG service center.

We had got this piece upgraded and yet the handset is not working... Later when we gave the piece for servicing, with below problems after almost more than 2 weeks I was given a handset, which is not mine... I have been given some one else's handset... how am i supposed to use this as I an unsure what defect that piece has

Problems faced:

• Phone hangs up and stops functioning

• Internet browser not working properly

• Cannot configure Office mails on this cell, it keeps giving system error

• Camera is not clear

• When an incoming calls, when I pick up the phone from table it gets disconnected

• Even after charging well, the battery dies fast

• USB cord was not given. When once I had asked at Service center for cord even at Extra Cost but the same was not available. How are we to transfer data

• No back up option for Saving Contacts on SIM card

This cell shows loads of features, but I cannot use even the Basic Ones, how can one use all the other stuff

Company: LG GW 620 Cell phone
Country: India
State: Maharashtra
City: Mumbai Suburban

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