NEPTUNE
MACHINE UNSERVICEABLE

OUR DISHWASHER IS NOT WORKING SINCE JUL FIRST WEEK. WE LODGED COMPLAINTS AND THE SERVICE ENGRR CAME ON 14 JUL. FROM THAT DAY THE MACHINE IS UNSERVICEABLE TILL DATE. HUNDREDS OF PHONE CALLS PAID NO HEED FROM THE COMPANY GUYS OF KOLKATA. MS ADITI AND MR. KAUSHIK OF IFB KOLKATA KEPT US ON DARK AND PROMISED SO MANY FALSE DATES OF COMPLETION. THE MACHINE, ACCORDING TO THEM, REQUIR SOME SPARES AND IFB EVERY TIME SEND WRONG SPARES FROM GOA. THE IRONY IS THAT IFB HAS CLOSED THE INITIAL COMPLAINT WITHOUT RECTIFYING THE MACHINE. THE MACHINE IS IN THE NAME OF MRS. BABITA GOSWAMI, 61/ A THAKURDAS BABU LANE, SERAMPORE, HOOGHLY, REGISTERED PH NO 9432520010 AND 03326528637. MOST IRRITATING THING OF KOLKATA BRANCH IS THAT THEY HARDLY PICK UP TELEPHONES. MRS. BABITA & MR. SUBHA GOSWAMI

Company: NEPTUNE
Country: India

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