LG India
Wrong Gift Vouchers

Hi,

I bought 2 LG products (washing machine and microwave) and got 2 gift vouchers of Cinerewardz.com. In which it was mentioned that it will expire on 30th May. After studying there long process of using that voucher, I registered those vouchers on there website and got 2 authentication numbers. But using those authentication today I was trying to book the ticket but there system is not allowing me to. And the call center people are mentioning that I need to book the ticket before 26 April to have 2 days gaps in 2 different options that I am supposed to fill while booking which was hidden. though this is nowhere clearly mentioned on the voucher. Because in this case it should be mentioned clearly that person has to book the ticket before 26 April. So this is very unclear conditions on the voucher. On top of that when I called the customer care the lady did hang phone on me which is truly unprofessional. In such cases I am bound to not endorse the company rewardport.in and cinerewardz.com company in my corporate circle. Because i should be able to book the ticket till 30 May as mentioned in the voucher. I am also making LG india as one party on behalf of which this company is cheating people on the name of gift vouchers.

So please do needful to rectify this technical glitch at your end. Hope to hear from you soon.

Pankaj Kumar

9987538561

Company: LG India
Country: India
State: Maharashtra
City: Pune

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