LG KM 900
Service complaint
- 09-28-2010
- 171
Electronics and household app.
My LG KM 900 is automatically dead and when i brought it to ASC Meerut on (29 September) they gave me time for 2 days but after 2 days they asked for more days as they have ordered for required parts and after a month today on 27 September they are saying that your set is dead and can not be repaired by us, but meanwhile they were convincing me that it will be repaired soon and they gave me estimated amount of around 500RS to 1, 000RS as they said the PCB is broken, but now they are saying that this can not be repaired as this is water damaged set and now out of warranty. so i want to ask one thing if it was water damaged then why did not they tell me at that time when i brought it to ASC.
Now they are giving me estimated amount for repairing the handset around 5, 000rs as the set is out of warranty now, but when i brought it to ASC at that time it was a in warranty handset.
Here i want to ask one thing that have i done any mistake by purchasing such a expensive LG product.
So plz do the need full ASAP...
Waiting for your kind response...
Company: LG KM 900
Country: India
State: Uttar Pradesh