Lg mobile-KS360
I have been cheated by lg

Hi,

i bought a lg KS360 handset on 15/2, and since the 2nd day of my purchase, whenever i made a call, i could not hear anything, only after approx 25 seconds i could hear but till then the person on the receiving end would have put down the phone.another problem i faced was that the inbox and sent items of my messages always used to hang till i around 30 seconds or more sometimes.because of these problems i was unable to use the handset at all for making any kind of calls.during this period i went to the customer service centre 3 to 4 times in goregaon as well as bandra, but to vain, it worked only for 2 days again.i am tired of complaining and going to the service centre as i am a working professional, i do not get so much of time.my work has been badly affected and the i got a very careless behaviour from the service centre side.i as a customer of lg would not recommend anybody to buy lg products as all my money has also gone in vain.i demand the money back or a new handset as the handset is still in warranty and its useless to me.as well all the lg handsets as well as their executives are useless as it seems for them the value and customer satisfaction is the last priority.i demand and immediate help from lg group.and plz help me to forward my complain till the right person which according to me the lg company does not have.or give me my money back.my job is getting badly affected as the handset is absolutely useless.help me as soon as possible.

Company: Lg mobile-KS360
Country: India
State: Maharashtra
City: Mumbai City

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