LG /MOBILE LG COOKIE PEP GD510
DEFECTIVE HARDWARE/SOFTWARE

HI, I PURCHASED A LG GD51O COOKIE PEP HANDSETS ON 10TH AUG.FROM THE VERY FIRST DAY IT STARTED GIVING ME NIGHTMARES, SOMETIMES IT WILL REBOOT ON ITS OWN AND SOMETIMES THE BATTERY AFTER FULL CHARGE WILL RUN OUT AFTER HALF AN HOUR EVEN ON STANDBY MODE.IT ALSO STARTED GIVING DELIVERY REPORTS ON ITS OWN ..FOR EXAMPLE IF I SEND A MESSAGE TO A PERSON X IT WILL SHOW THE DELIVERY REPORT FOR THE PERSON Y.SOMETIMES IT WILL SHUT DOWN AND WILL COME UP AGAIN AFTER REMOVING THE BATTERY.WHEN I APPROACHED A SERVICE CENTRE (Ritz Mobicare, Address: 10, Wing-A, Jai Ganesh Vision, Akurdi, Chinchwad, PCMC- 411033, Phone: Home (020) 27485613 | Cell9371029777) IN PUNE THEY WERE VERY RUDE AND EVEN SAID THAT THE DEFECT WAS IN MY SIM CARD BECAUSE THEY USED THE MOBILE WITH THEIR SIM CARD AND IT WORKED FINE.AFTER INSISTING TOO MUCH THEY SAID THEY WILL GET THE DEFECTIVE PART REPLACED BUT THEY WERE NOT READY TO ADMIT THAT THERE WAS ANY DEFECT IN THE HANDSET.I AM REALLY VERY VERY UPSET BY ALL THIS .IMAGINE SPENDING THOUSANDS OF HARD EARNED RUPESS AND GETTING A DEFECTIVE PRODUCTS.SOME OF MY FRIENDS ARE ALSO USING THE SAME HANDESET AND THEY HAVE BEEN EXPERIENCING THE SAME PROBLEM.LOOKS LIKE THERE IS SOME MANUFACTURING DEFECT IN THIS PARTICULAR MODEL BUT THE COMPANY PEOPLE ARE NOT WILLING TO ACCEPT.I WOULD RATHER SUGGEST THEM TO RECALL ALL THE HANDSETS OF THIS MODEL FROM THE MARKET.I HAVE DECIDED NOT TO BUY ANY LG PRODUCT IN THE FUTURE.

ROBIN

PUNE pimpri

robinhood.2050@gmail.com

Company: LG /MOBILE LG COOKIE PEP GD510
Country: India
State: Maharashtra
City: Pune

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