LG Mobile Phone GD510
Inferior quality of replacement parts

Sir,

I have one LG GD510 mobile phone (IMEI 359929030643529), purchased on 09-April from M/s. Poornasree, Statue Jn, Tripunithura, Ernakulam Dist, Kerala.

Last month I have faced problem to its headphone/headset and I have approached M/s. Zenicon Infoway Pvt. Ltd., MG Road, Cochin-15 on 26-Oct. (My mobile no registered with them is 9447001268). They replaced the headset with another one immediately. Even though it looks inferior in quality and indifferent from the original equipment received along with mobile phone, I have accepted it with out any complaint. Later I found that the sound quality of the replaced one is very poor and have distortion and noise. So I am not in a position to use my handset. Today (03-Nov), I again approached the service centre regarding this and asked a genuine/OEM part replacement. They expressed their inability to provide genuine part. Hence I request you to provide genuine headset replacement as equivalent to one which I had received with the mobile phone and help me to use the phone in a optimum way.

Thanking you,

Yours faithfully,

Viju. P.Varghese,

4B, Darshan Enclave Apartments, MLA Road,

Chottanikkara, Ernakulam Dist, Kerala - 682312

Mob : 98957 04440,

94470 01268,

0484-4080215 (Office)

Company: LG Mobile Phone GD510
Country: India

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